Job duties:

• Lead and execute network-related projects to support IT infrastructure goals.
• Configure, install, and maintain network devices (e.g., Cisco, Cisco ACI, Palo Alto, Fortinet) across Data Centers, offices, and stores, including data and voice systems (Avaya/MS Teams).
• Monitor and enhance network performance by troubleshooting issues, scheduling upgrades, and collaborating with architects for optimization.
• Implement security tools, policies, and procedures while adhering to established configuration and change management processes.
• Provide daily operational support, perform maintenance (including off-hours if needed), and liaise with vendors and IT teams for problem resolution.

Job requirements:

• Diploma or degree in Information Technology, Computer Science, Electronic Engineering, Computer Engineering, or a related field.
• Strong experience with Cisco, Cisco ACI, Palo Alto, Fortinet, F5, and KEMP Load Balancers, plus deep knowledge of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, QoS).
• CCNA or higher certification (CCIE and/or CISSP preferred), with hands-on experience in network equipment and protocols.
• Self-starter, team player, with strong problem-solving, communication (English and ideally Chinese/Putonghua), and vendor management skills.
• Ability to manage IT support operations, and communicate effectively with users at all levels.