Leading Ibank

This role is for a technical support position and the candidate will be responsible for supporting projects/ services, particularly on In Place Upgrade and Tech refresh projects. Must ensure that the team's services are delivered on time and aligned to agreed SLAs and processes.

Direct Responsibilities

• Responsible for production security projects.
• Must have skills in :
  • Red Hat Enterprise Linux 7.x / 8.x/ 9.x
  • Ubuntu 16.x / 18.x / 20.x / 22.x
  • In Place Upgrade experience
  • Veritas & OpenSVC Cluster Skills
• Good to have skills:
  • ITIL
  • Ansible
  • Python
• Resolve or coordinate the resolution of issues with other internal teams globally and/or with the vendor
• Communicate and provide status updates on issues to business users, management team and other stakeholders.
• Ensure issues are reported, tracked, followed up in a timely manner.
• Support Disaster Recovery Test, Live-play and Business Continuity activities
• Ensuring appropriate escalation to management and/or permanent control (or Compliance as appropriate) as soon as an issue is identified.

Contributing Responsibilities

• Contribute for implementing audit recommendations as per the agreed timeline.

Permanent Control Aspects

• Direct contribution to BNPP operational permanent control framework.
• Contribute to the implementation of operational permanent control policies and procedures in day-to-day business activities, such as Control Plan
• Comply with regulatory requirements and internal guidelines.
• Contribute to the reporting of all incidents according to the Incident Management System
• Ensure audit recommendations are resolved within the specific timeline.

Technical & Behavioral Competencies

Required Technical Knowledge/Skills:

• At least 8+ years of technical experience in operating system (OS):
  • Red Hat Enterprise Linux 7.x / 8.x/ 9.x
  • Ubuntu 16.x / 18.x / 20.x / 22.x
• Must have the concept for handling in place upgrade and to resolve related failure.
• Must have Veritas and OpenSVC skillset to support daily operation and setting up for projects.
• Must know how to code, apply and troubleshoot Ansible playbooks.
• Must have excellent written and verbal communication skills in English. Eg. Able to break down complex technical situations and communicate with non-technical managers and very technical Level 3 senior system administrators.
• Preferable if the candidate has knowledge and skills working with Low Latency or Electronic Trading Network
• Proficiency in handling and/or contribution to complex IT projects.
• Able to work autonomously and as part of a team using strong analytical skills.
• Demonstrate a systematic and logical approach to problem-solving.
• Good presentation and documentation skills, possess good time keeping and attention to detail.
• Be willing to do work on weekends. Also be on call or attend incident calls outside office hours at short notice.
• Relishes taking ownership, being totally hands-on and comfortable directly interfacing with people at all levels of the organization.
• Be service oriented, customer focused, positive, committed and have an enthusiastic "can do" attitude.
• Able to plan, test and execute Production changes successfully following a robust Change Management process.
• Documentation on Audits, Reports, IT Procedure, etc.

Other Value-Added Competencies:

• Knowledge and experience with Ansible Tower, Centrify, Veritas and BMC software.
• Experience using or supporting VSAN, iSCSI, DAS, NAS, SAN storage technologies.
• Have good scripting skills, in PowerShell, Python or other programming languages.
• Have knowledge and experience using Agile methodologies and/or has been part of DevOps teams

Specific Qualifications

• A professional certification in RHEL
• Qualified in ITIL.