Senior Business Manager

7 days ago

Hong Kong, Central and Western District, Hong Kong SAR China AIA International Limited. Full time

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone.

It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And as part of our marketing, distribution & partnership team, you'll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives.

So if you believe in inspiring a better future, read on.

About the Role

• Strategize, plan, design, and develop E-Learning programs by specifying training objectives, content, activities, and methods in program design to meet the identified training and business needs.

• Supervise and support team members in delivering quality E-Learning training support.

• Support for the training competency development of E-Learning developers / trainers in the department

Roles and Responsibilities:

  • Oversee the development and implementation of E-Learning programs, including but not limited to the identification of training needs, selection of suitable training providers and courses, management of enrolment and payment procedures, and evaluation of courses
  • Manage and support the formulation, implementation, and improvement of E-Learning's development plan
  • Lead and mentor the E-Learning development team, fostering a collaborative and high-performing environment.
  • Review and improve the E-Learning development, workflow and procedures to increase the productivity and efficiency in order to support the growth of the business
  • Manage e-learning platforms including training systems, Learning Management System (LMS), and online training
  • Stay abreast of industry best practices, emerging technologies, and innovative learning approaches. Explore gamification, microlearning, and other modern techniques.
  • Collaborate closely with trainers and other departments to understand their needs and ensure alignment on training initiatives.
Minimum Job Requirements:

Education and Experience
  • University / College graduate plus 10 years relevant experience, including 6 years managerial exposure
  • Good training sense in terms of E-Learning course development, design and evaluation & Learning Management System (LMS) Management
  • Good management, presentation, communications, and facilitation skills
  • Proficient in written & spoken English
  • Knowledge in insurance industry preferred
  • Proficient in eLearning software like iSpring / Articulate Storyline, etc
  • Proficient in Photoshop, Adobe Acrobat and AI, etc
  • Proactive, mature, initiative, customer service oriented, willing and able to learn, team player, trustworthy
  • Proficient in both written and spoken English and Chinese (Cantonese and Mandarin)
Others:
  • You are required to obtain relevant license if your job involves in regulated activities
Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

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