Deskside IT Support Technician — Entry Level
1 day ago
Hong Kong, Hong Kong, Hong Kong SAR China
Swing Consulting Ltd.
Full-time
HK$167,400 - HK$223,200 Contract
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SW8529 |18 Jul 2023 Junior Deskside Support
- Provide deskside or helpdesk service, hardware and software installation.
- Coordinate with internal and external parties.
- Troubleshooting hardware and software issues.
- Assist IT manager to manage specific tasks in projects and IT services.
- HKDSE, Diploma holder in Computer Science or related discipline.
- One year working experience in customer service area in IT field is preferable.
- Prior experience in providing technical support to clients.
- Knowledge on Windows, Office 365, other Microsoft applications.
- Customer-oriented with good troubleshooting, communication and interpersonal skills.
- Proactive and able to work under pressure.
- Good command of spoken and written Chinese and English.
