Senior System Engineer
2 weeks ago
Candidates with less experience will be considered as System Engineer.
Responsibilities- Provide deep-level support and IT architecture service to customers.
- Design, implement and support technology solutions and integrated systems solutions to customers.
- Provide technical consultancy and prepare proposals/reports/documentations for solutions to meet customers' technology and service requirements.
- Perform as Project Manager and assist in IT Service Management whenever needed.
- Provide IT Infrastructure planning and consulting services to customers.
- Enabler of ITIL Life Cycle and industrial and technology standards.
- Support to variant network infrastructure projects implementation to meet the service target launch date.
- Perform server and system administration, monitor application performance and availability.
- Perform server and system routine tasks such as backup job and system patch update.
- Support & manage the backup system, resolve and return the failure backup job.
- Support the system maintenance, failover and DR drill activity.
- Maintain server inventory, operation document and procedure are up to date.
- Perform other ad-hoc duties assigned by supervisor.
- Diploma / University graduate with above 5 years in relevant IT infrastructure roles.
- Experience in supporting and servicing core enterprise infrastructure environment in corporations.
- Solid and hands-on knowledge in Wintel Solutions (e.g. operating systems, Active Directory, Exchange email with archiving solution, MS System Center, storage and backup solution, etc.).
- Knowledge in virtualization technology such as VMware and Hyper-V, and backup technology such as Veeam, Commvault and Symantec is preferred.
- Knowledge/experience in other IT infrastructure areas (e.g. Infrastructure networking, heterogeneous IT environment with different Wintel/Unix/Linux platform, DR and virtualization, Oracle and SQL database clustering, infrastructure design, Data Centre, etc.) is an advantage.
- Strong team player with strong verbal and written communication skills.
- Strong decision making, problem solving skills, project management skills, highly organized, detail oriented and self-motivating.
- Ability to work calmly under pressure, multitask, prioritize independently and within a team environment.
- ITIL Foundation/MCSE/CCNA certified is preferred.
- Diploma / Degree holder in Computer Science or related discipline.
- Certificate holder of MCSA and MCSE would be an advantage.
- With 3 years hands-on experience with Windows and Linux system administration.
- Experience in Windows AD, VMWare, backup system administration.
- Experience in Windows and Linux system and patch installation.
- Working knowledge on IP network and network devices.
- Experience in Windows and Unix shell scripting writing is an advantage.
- Good communication and interpersonal skills.
- Good command in spoken and written English and Chinese.
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