IT Support Specialist

2 weeks ago

Hong Kong Island, Hong Kong SAR China Humansa Full time

At Humansa, we are revolutionizing the health and wellness landscape in Asia, delivering cutting-edge holistic solutions that enhance health and longevity. Our mission is to empower individuals to take control of their health, supported by best-in-class medical expertise and innovative technology.

As we continue to expand, we are looking for passionate and forward-thinking individuals to join our journey. If you're eager to be part of a dynamic and fast-growing brand that is setting new standards in wellness and longevity, this is your opportunity

About the role

We are seeking an IT Support Specialist with strong expertise in system and helpdesk support to play a crucial role in ensuring seamless IT operations across our multiple sites. In this role, you will be at the forefront of supporting Humansa's mission by maintaining and enhancing our IT infrastructure, enabling our practitioners and business teams to deliver world-class health solutions. If you thrive in a fast-paced, innovative, and purpose-driven environment, this role is for you

What you will be doing
  1. Provide hands-on onsite user support, including installation, configuration, and troubleshooting of PC hardware and software.
  2. Manage network infrastructure, ensuring smooth connectivity and security across locations.
  3. Support business applications, overseeing email and internal systems to maximize efficiency.
  4. Monitor and resolve IT issues by tracking and managing incident tickets in line with SLAs.
  5. Collaborate with internal teams and vendors to drive IT solutions and improvements.
  6. Play a vital role in ad-hoc IT projects, contributing to Humansa's tech innovation.
What We're Looking For
  1. Higher Diploma or equivalent in Computer Science / IT.
  2. 4+ years of experience in system/helpdesk support.
  3. Proactive, hands-on problem solver with a passion for IT and user support.
  4. Strong interpersonal and communication skills to work with stakeholders across teams.
  5. Self-motivated and adaptable, able to thrive in a dynamic, fast-evolving organization.
  6. Experience in medical device support is a plus (but not required).
Why Join Humansa?
  1. Be part of a mission-driven company redefining health & wellness in Asia.
  2. Work in an innovative, fast-growing environment with a purpose-driven team.
  3. Expand your skills while contributing to a brand that's making a real impact.
  4. Career growth opportunities in a company that values technology and excellence.

If you're excited to leverage your IT expertise in a company that's transforming healthcare, we want to hear from you Apply now and be part of the future of wellness with Humansa.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Information Technology

Industries

Hospitals and Health Care

#J-18808-Ljbffr

  • Production Support

    3 weeks ago

    Hong Kong Island, Hong Kong SAR China POWER IT SERVICES Full time

    Experience - 4-7 yrsRequired Technical Skill Set: Production Support (L2), DevOps, Unix, Shell Scripting, Control-M, Geneos, Oracle/Sybase DatabaseMust-Have:Prod Support (L2), DevOps experience (if any)UNIX commands and shell scriptingHands on (including tool configuration) - Geneos & Control MBasic knowledge in GCP, OpenShiftGood-to-Have:Basic idea on...

  • UiPath RPA Automation Specialist

    1 week ago

    Hong Kong, Central and Western District, Hong Kong SAR China POWER IT SERVICES Full time

    About the Job:We are seeking a highly skilled UiPath RPA Automation Specialist to join our team at Power IT Services. This is an exciting opportunity for an experienced professional to take on a challenging role and contribute to the growth and success of our organization.

  • HR Support Specialist

    2 days ago

    Hong Kong Island, Hong Kong SAR China beBee Careers Full time

    We are looking for a skilled HR Support Specialist to provide administrative assistance to our HR department.The successful candidate will be responsible for:Assisting in contract drafting and visa applicationRecruitment and job ad postingLeave administration and new staff orientationMaintaining staff records and collecting attendance dataThe ideal candidate...

  • Technical Support Specialist

    1 week ago

    Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Classy Wheeler Limited. As a Technical Support Specialist, you will be responsible for providing exceptional support to our customers in using our Production Management System (real-time RFID) smoothly, mainly via telephone and email.The ideal candidate will have...

  • IT Support Specialist

    2 weeks ago

    Hong Kong Island, Hong Kong SAR China UST Full time

    UST is a leading IT consulting company that values innovation and operational excellence. We are seeking a proactive and skilled End User Services (EUS) Specialist to deliver high-quality, hands-on IT support to employees across the organization.Key Responsibilities:Provide Level 1 & 2 support for desktops, laptops, mobile devices, printers, and...

  • IT Support Specialist

    6 days ago

    Hong Kong Island, Hong Kong SAR China Hunter Bond Full time

    Job OverviewAn elite-level hedge fund is seeking a talented IT support specialist to manage and support global trading applications across multiple asset classes. The ideal candidate will have experience working in trading application support, strong front-office experience, and expertise in SQL and scripting languages like Python, Perl, or Ruby.Key...

  • Aviation Support Specialist

    2 days ago

    Hong Kong Island, Hong Kong SAR China beBee Careers Full time

    Job DescriptionWe are seeking a highly motivated and detail-oriented Aviation Support Specialist to join our team. The successful candidate will be responsible for providing 24/7 support to our clients, including structure support advice and repair solutions.Key Responsibilities:Collect data and arrange for inspection by specialistsOrganize repair teams for...

  • IT Support Specialist

    2 weeks ago

    Hong Kong Island, Hong Kong SAR China Swing Consulting Ltd. Full time

    Swing Consulting Ltd. is a dynamic organization seeking an IT Support Specialist to join our team.Job DescriptionThe ideal candidate will have experience in end user support, with a strong understanding of technical issues related to Desktop Software, Mac, PC, MS Windows, O365, Office, and Outlook.This role involves physically setting up computers and...

  • Executive Support Specialist

    2 days ago

    Hong Kong Island, Hong Kong SAR China beBee Careers Full time

    Job Description:This is an exciting opportunity for an Executive Support Specialist to join our team. The successful candidate will provide high-level administrative support to senior staff members, manage events, and develop communication strategies.About the Role:The Executive Support Specialist will be responsible for coordinating meetings, preparing...

  • Network Operations Support Specialist

    2 days ago

    Hong Kong Island, Hong Kong SAR China beBee Careers Full time

    Job SummaryWe are seeking an experienced Network Operations Support Specialist to join our team.The ideal candidate will have a strong background in managed service operations and technical support, with expertise in incident management, problem management, and change management.