program director

6 days ago

Hong Kong Island, Hong Kong SAR China Resolve Foundation Full time

Job Description

Founded in 2017, Resolve Foundation is an award-winning section 88 charity dedicated to empowering changemakers. Our vision is to create a Hong Kong where everyone belongs & upholds inclusion. Despite being a global city, 1 in 8 people in Hong Kong report experiencing discrimination (EOC, 2021). Through our programs, we amplify marginalized voices, empower diverse changemakers and build intersectional communities to elevate our collective social impact.

The Program Director plays a pivotal role in steering Resolve's programs towards success, enhancing their impact on the community while managing resources and fostering a collaborative team environment. You are a self-driven individual with proven experience managing people and programs in an NGO setting, and feel comfortable navigating uncertainty with resilience and a positive outlook. You will report directly to the CEO as part of the senior leadership team.

Your Role

  • Program Oversight & Learning: Oversee all aspects of Resolve's programs, supporting the team in delivering the Fellowship, Opportunity Fund, and Stand By Me Pilot Program. Develop and implement Monitoring, Evaluation and Learning frameworks to assess effectiveness, ensure data-driven decisions, engage stakeholders for accountability, and promote learning to enhance program quality.
  • Team & Budget Management: Provide direct management and coaching to two staff members, empowering them to lead the program team. Ensure timely, high-quality financial and narrative reports to funders.
  • Stakeholder Engagement: Act as an ambassador for Resolve, securing collaboration opportunities and communicating with stakeholders to garner support and improve programs.
  • Strategic Planning: Participate in the senior leadership team for strategic planning, policy setting, and organizational performance reporting, collaborating with the board and committees.
  • Compliance and Crisis Management: Identify and evaluate program risks and opportunities, exercising good judgment. Lead crisis management when necessary, ensuring program activities adhere to transparency, ethics, and Resolve's core values.

Qualifications and Skills

  • Superior English communication and editing skills; fluency in Chinese is highly desirable.
  • Strong project management abilities with a proven track record in risk assessment, decision-making, and problem-solving.
  • Minimum of five years of work experience, including two years in a managerial role.
  • Commitment to diversity, equity, and inclusion, with senior-level experience in nonprofit, CSR, DEI, or related fields.
  • Demonstrated leadership with emotional and cultural intelligence, and a growth mindset.
  • Authorized to work in Hong Kong, with familiarity with the local social sector.
  • Proficient in essential software, including Microsoft Office, Google Workspace, e-conference platforms (Zoom, Microsoft Teams), and CRM systems (Salesforce a plus).

Location

Sheung Wan, Hong Kong

Benefits

We offer flexible working options, health and dental insurance, training and development opportunities, a culture of well-being and team-building, and above-market annual leave.

Salary

This position is a fixed-term, seven-month contract from June 2025 to January 2026. Salary is negotiable based on experience and aligned with Resolve's competency framework and internal salary grid. Shortlisted candidates will be contacted on a rolling basis, with an ideal start date of 10 June 2025.

Equal Opportunities

Resolve proudly supports the Racial Diversity & Inclusion Charter of the Equal Opportunities Commission. We welcome applications from diverse backgrounds, including all races, ethnicities, genders, ages, disabilities, religions, and beliefs.

How to Apply

Interested candidates should send their CV and cover letter with the subject line "Program Director (Maternity Cover)" by clicking Apply Now by 1 May 2025. Applicants will be contacted on a rolling basis with interviews to be conducted in early May with successful candidates notified by late-May.

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