Operations Officer

Job Highlight

• Form 5/DSE Graduated or above, with 3 years' experience in air/sea shipment
• Customer oriented, willing to learn
• 5 Days work week and attractive package
  

Job Description

• Handle full set of air/sea import and export documentation
• Monitoring to the cargo and shipment status and update to the customers
• Communicate and keep good relationship with co-loader
• Answer customer's queries
• To assist sales team on sourcing of vendors and rates
• Internal ERP and vendor system handling
• Assist on preparing monthly shipment report
• Issue job invoice and maintain to meet KPI and customers' expectation
• Job cost update and verification
• Import and export declaration
• Report to Operations Manager
• Perform ad-hoc duties as assigned
  
  

Requirements (Job Specification)

• Form 5/HKDSE Graduated or above
• Experience in air/sea freight forwarder knowledge with 3 years related working experience (*Experienced on air export shipment or consol shipment is an advantage)
• Experience with negotiating with co-loader is a must
• Familiar in Microsoft applications
• Skillful in customer communication and problem solving
• Strong adaptability and good team player
• Willing to learn and work overtime when required
• Able to work under pressure
• Good command of spoken and written English, Mandarin, and Cantonese (Spoken and written Indonesian is a plus)
• More experience candidate will be considered as Senior position