Claims Manager
1 month ago
We will count on you to:
- Provide high standard and timely services in accordance with the agreed Business Protocols of Marsh's clients and/or any specific services standards
- Raise the profile of Marsh's claims servicing – both internal and external, e.g. to attend survey and meetings, prepare and present claims analysis with clients etc.
- Provide proactively claims management to Marsh's clients independently, such as advice on claims strategy, reserving, negotiate and settle claims on Employees' Compensation, Personal Injury and liability claims
- Communicate and liaise with clients, insurers, lawyers, adjusters and third party service providers
- Manage Marsh's clients account on claims management side independently
- Provide necessary support and guidance to Senior Claims Executive/Claims Executive
- Assist in improving quality and efficiency of work, including workflow, claims system, and claims reports within the WIRM Team
What you need to have:
- Degree holder; holder of a relevant professional qualification
- At least 5-7 years of relevant experience
- Good knowledge of insurance and claims management
- Good knowledge of the Employees' Compensation Ordinance, legal and regulatory framework
- Excellent organisation skills - able to prioritise work and meet deadlines
- Excellent interpersonal skills - able to work within a team and negotiate effectively
- PC literate in MS Word, Excel and PowerPoint
-
Assistant Claims Manager
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Zurich Insurance Company Ltd. Full timeJob SummaryLarge and complex claims handling and managerial support Job AccountabilitiesResponsible for the large and complex liability and property claims Actively involve in organizing of customer meeting presentation and the preparation of Powerpoint slides Provide technical support to the team including work simplification and automation initiatives...
-
Assistant Claims Manager
1 week ago
Hong Kong, Central and Western District, Hong Kong SAR China Randstad Hong Kong Full timeKey responsibilities:Perform pre-authorization and pre-assessment procedures in accordance with established policies and guidelines.Handle clinical operation and day case claims within the authorized claims authority, adhering to established procedures and guidelinesHandle enquiries and complaints from both external and internal parties.Determine and examine...
-
Claims Officer
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Zurich Insurance Company Ltd. Full timeJob Summary Maintain the smooth daily operation of claims section Monitor the claims operational flow in terms of claims turnaround time, hotline service and quality of outgoing claims correspondence Claims assessment in compliance with authority levels Support the claims function in prompt and accurate settlement of claims and negotiation with different...
-
Claims Specialist
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Swiss Re Full timeCome join us This is an opportunity to really make a difference to our L&H Claims team in the L&H Asia Market Unit About the RoleDevelop, implement and maintain governance guidelines and quality control for a robust operation of Asia L&H Claims Team. Assist in coordinating and producing Market Unit reports with Asia MU L&H UW Claims Team to share the KPI,...
-
Medical Claims Officer to Assistant Manager
2 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Randstad Hong Kong Full timeKey requirements:Assess claims according to delegated claims authority in accordance with the established procedures and guidelinesSupport the implementation of claims management strategies and objectivesReach benchmark of claims processing volume and turnaround timeAssist in handling enquires or complaints from internal and external customersIdentify and...
-
Claims Officer
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Zurich Insurance Company Ltd. Full timeJob Summary To handle personal line claims focusing on Home and Retail Property With low levels of supervision to manage standard complex (medium/high severity/complexity) claims in the most effective, efficient way whilst delivering a customer centric claims service in a manner which supports Zurich Basics Job AccountabilitiesPromptly handle the first and...
-
Claims Officer
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Zurich Insurance Company Ltd. Full timeJob Summary With moderate supervision to manage standard own damage claims, Third-Party Property Damage (TPPD) & Recovery cases in the most effective, efficient way whilst delivering a customer centric claims service in a manner which supports Zurich Basics Job AccountabilitiesPromptly handle first party claims taking responsibility to resolve all enquiries...
-
Senior Claims Officer
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Zurich Insurance Company Ltd. Full timeJob Summary With moderate supervision to manage medium standard (moderate severity / complexity) and complex claims handling Job AccountabilitiesResponsible for the complex liability and property claims Provide technical support to the team including work simplification and automation initiatives Provide data analytics for Commercial portfolios Orgranize...
-
Senior Claims Officer
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Zurich Insurance Company Ltd. Full timeJob SummaryTo handle personal line claims focusing on Travel With low levels of supervision to manage standard complex (medium/high severity/complexity) claims in the most effective, efficient way whilst delivering a customer centric claims service in a manner which supports Zurich Basics Job AccountabilitiesResponsible for personal line claims focusing on...
-
Contract Claims Assistant
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Zurich Insurance Company Ltd. Full timeJob SummaryTo handle personal lines claims with main focus on Travel claims With moderate supervision to manage medium standard (moderate severity/complexity) claims of travel and property claims in the most effective, efficient way whilst delivering a customer centric claims service in a manner which supports Zurich Basics Job AccountabilitiesResponsible...
-
Claims Executive
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Randstad Hong Kong Full timeResponsibilities:Handle, examine and settle claims according with Company philosophy and guidelinesComply with claims instructions and provide quality work effectively and efficientlyHandle claims related enquiries from the policyholders, brokers or relevant partiesSupport manager to implement initiatives to improve performanceMaintain positive relationship...
-
Assistant Manager
23 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Randstad Hong Kong Full timeOur client is a renowned global insurance company with a presence in over 50 countries. The Group is now seeking an Assistant Manager - EB claims to join the team in Hong Kong, covering Group Life and Group Medical claims.The key responsibilities for this position are as follows:Process and adjudicate Group Life and Group Medical claims professionally and...
-
Project Manager Operation
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Alliance Recruitment Agency Full timeExposure to Life Insurance company project management roles and aware of the Life insurance operations cycle.Should have worked on Projects that involved Actuaries or at least other operation teams (other than IT) in the life insurance space like claims, underwriting, finance etcExposure to project management tools other than MS office products like...
-
Assistant Account Manager/ Account Manager
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Mercer Full timeSUMMARYHealth and benefits consultants work with a wide range of companies to help them assess, develop and deploy strategies, programs and initiatives to improve the health and wellness of their employees. H&B consultants advise clients on best practices, financial management, compliance, communication and administration of health and benefit plans. With a...
-
Assistant Account Manager/ Account Manager
3 hours ago
Hong Kong, Central and Western District, Hong Kong SAR China Mercer Full timeMercer Hong Kong's Wealth team is seeking candidates for the following position based in the Hong Kong office:Assistant Account Manager/ Account ManagerWhat to expect?Health and benefits consultants collaborate with various companies to enhance employee health and wellness through strategies and initiatives.Offering advice on best practices, financial...
-
Portfolio Management Actuary
5 days ago
Hong Kong, Central and Western District, Hong Kong SAR China Swiss Re Full timeAbout the TeamThe Portfolio Management (PM) team is part of L&H Portfolio Steering & Monitoring (PSM) within the Chief Underwriting Office (CUO). The PSM aims to generate insights and connect the business to proactively steer L&H in achieving sustainable profit. Portfolio Management APAC oversees seven markets in Australia & New Zealand, China, Hong Kong &...
-
Underwriting Manager
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China Randstad Hong Kong Full timeCompany Overview:My client is a global insurance company, one of the largest non-life insurance groups in the world.The company operates in multiple countries across Asia, Europe, and the Americas, serving customers in over 40 countries and regions.Role Overview:This role will be responsible for providing underwriting for Personal Lines and SME...
-
Sales Management Assistant
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China APAC Michael Page Full timeWelcome candidates with experience in sales support and operations A great opportunity if you're looking to join a global company with a well known brand name.Client DetailsOur client is a multinational conglomerate and one of the world's largest technology company. They are currently looking for a Sales Management Officer to join their dynamic...
-
Assistant Manager
3 weeks ago
Hong Kong, Central and Western District, Hong Kong SAR China Randstad Hong Kong Full timeResponsibilities:Handle all types of policy alterations, policy servicing, new business and claims applicationsefficiently and effectively in accordance with the requirements of standard procedures, regulatory compliance, contract provisions and SLA pledged.Participate in company projects end-to-end or as assigned such as performing UAT of new production...
-
Sales Management Officer
1 month ago
Hong Kong, Central and Western District, Hong Kong SAR China APAC Michael Page Full timeLooking for candidates with experience in sales analysis and operations A great opportunity if you're looking to join a global company with a well known brand name.客户简介Our client is a multinational conglomerate and one of the world's largest technology company. They are currently looking for a Sales Management Officer to join their dynamic...