Marketing Manager

4 months ago


Hong Kong, Hong Kong SAR China China Mobile Hong Kong Co. Ltd. Full time
In this position, you will: Driving integrated service marketing, developing high-value customer tiered and graded operations and management, and cultivating a premium brand for high-end customers. Devising business development plans and operating customer value management & support systems to increase the value of the in-life revenue of the customer base. Being responsible for customer data analysis and industry benchmarking, consolidating market insights to manage and plan strategic approaches that meet the demands of the entire department, and achieving revenue targets. Establishing, maintaining, and optimizing integrated business & operation support systems, product development, leading the design, implementation, and execution of in-base programs through multiple channels. Facilitating the exploration and development of new product and value-added service solutions for existing customers in response to their business needs, in accordance with the development trend of telecommunication and digitization. Responsible for touch point planning, channel collaboration, and touch point efficiency improvement. Leading and managing team members, including but not limited to KPI monitoring, work quality control, talent performance management, etc. Assisting in delivering presentation materials, progress reports, and proposals if needed, including but not limited to handling other ad-hoc projects as assigned.

To be successful in this position, you should meet the following requirements:

Bachelor’s degree in Business Administration, Marketing or equivalent disciplines. Minimum 5 years of working experience in mid to high end segment, experience in consumer marketing / technology / Telecom industry would be an advantage. Familiar with business system and BOSS is preferred. Experience in product planning, customer operation and channel management is preferred. Good coordination, project management, multitasking and presentation skills. Self-motivated, attention to details, multi-tasking and able to work under pressure. Fluency in written and spoken English, Cantonese and Mandarin.

When you work:

5 days work 8 hours/day

What you enjoy:  

Discretionary Performance bonus Meal Allowance Life insurance Medical insurance Education subsidies Birthday gift Marriage leave Birthday leave Staff discount



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