Customer Service Officer, Festival Walk, Hong Kong
2 months ago
The Role
To manage Customer Service Counter & support loyalty program
Job Responsibilities
Provide customer services, handle customers’ enquiries & complaints via on-site and other online channels Manage the Concierge’s daily operations including but not limited to gift redemptions, campaigns and promotions related to loyalty programme Perform other duties assigned by supervisors
Job Requirements
HKDSE completion or above Good English and Chinese Polite and mature Fresh graduate are also welcome 5-day work week, 9 hours per day, 17 days of Public Holiday, OT allowance at 1.5 time of basic pay Candidate with more experience will be considered as Senior Customer Service Officer-
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