Customer Service Officer, Festival Walk, Hong Kong

2 months ago


Hong Kong, Hong Kong SAR China Mapletree Full time

The Role

To manage Customer Service Counter & support loyalty program

Job Responsibilities

Provide customer services, handle customers’ enquiries & complaints via on-site and other online channels Manage the Concierge’s daily operations including but not limited to gift redemptions, campaigns and promotions related to loyalty programme Perform other duties assigned by supervisors

Job Requirements

HKDSE completion or above Good English and Chinese Polite and mature Fresh graduate are also welcome 5-day work week, 9 hours per day, 17 days of Public Holiday, OT allowance at 1.5 time of basic pay Candidate with more experience will be considered as Senior Customer Service Officer

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