Global Markets Operations Associate

6 months ago


Hong Kong, Hong Kong SAR China HSBC Full time

A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services.We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Global Banking & Markets - Global Markets Operations

Hang Seng's Global Markets Operations is a team of experienced banking operations professionals who strive for delivering time-to-market, efficient and world-class processing services to customers, corporations, financial institutions and internal units. We are responsible for driving every part of the trade lifecycle post execution. We manage settlement activity, risk and control, while ensuring the delivery of regulatory compliance and seamless operational client services.

We are currently seeking a high caliber professional to join our as Global Ma rkets Operations Associate,CPD.

Principal responsibilities

Provide Global Markets cross products back office support, mainly responsible for customer static data, settlement instructions and various system parameter maintenance in Global Markets Systems, CSA and Repo agreement setup in Collateral System, brokerage fee reconciliation, confirmation matching, failed settlement investigation, control reporting; Perform trade confirmation matching and monitor and follow up on signed back confirmation; Liaise with counterparty and nostro bank for nostro break investigation and daily fail trade follow up; Follow up alleged and mismatched trade through communication with counterparty and internal parties ( settlement team, front office etc). Prepare voucher for account posting on bank charges; Perform daily reporting preparation for internal control and escalation ( KRI, Cancellation & Amendment Report); Perform maintenance of client and product static data and Standard Settlement Instruction setup; Brokerage Fees Reconciliation and Billing; Participate in the development, testing and implementation of relevant investment product launch and system enhancements. Requirements

·Diploma or above in related discipline;

·Minimum 2 years of work experience in back office operations with good knowledge of global markets products;

·Strong self-motivation, attention to details, with good communication and interpersonal skills;

·Willingness to work on public holidays, if required;

·Proficiency in both English and Chinese;

·Strong computer skills such as VBA preferred;

·Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes

Candidates with less experience may be considered for the position of Global Markets Operations Officer. 

Candidates with less experience may be considered for the position of Global Markets Operations Officer. 

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