Supply Chain Analyst, Surgical

Found in: Talent HK C2 - 2 weeks ago


Hong Kong, Hong Kong SAR China HK15 Alcon Hong Kong Limited Company Full time

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

As Supply Chain Analyst, you are required to be responsible for supporting the Sales and Operations Planning Process for a specified Franchise within a country or small region through demand analysis and collaboration with local Sales, Marketing, Supply Chain, and relevant multi-functional teams.

In this role, a typical day will include:

Maintain optimal S&OP processes in the country for assigned products; includes target setting, training, process maintenance, and tool set use to achieve an effective S&OP process.

Demonstrate alignment to Global demand planning process.

Fully understand country unique needs, develop informational decks/reporting to clearly assess plans, including supporting data, analysis, and new developments in supply upsides and constraints.

Assist in identifying, training and supporting country representatives, demonstrating an effective and sustainable S&OP process.

Lead unit and dollar demand forecast review (including revenue and non-revenue) with country counterparts.

Work alongside counterparts to align current demand forecast submission against market activities and sales trends.

Identify gaps between current plans and financial commitments, derive possible gap closing initiatives and highlight the risks and opportunities.

Drive country forecast accuracy and submit on-time to Regional/Global counterparts a complete demand forecast that accurately reflects the demand for short, mid and long term horizons.

Apply demand control where necessary within the country on large or abnormal orders while still striving to meet operational and service level expectations.

Acquire and analyze information regarding historical data, market trends, promotional activity and other events, historical or current, which impact and influence Customer Demand.

Identify drivers of variance in the monthly forecast.

Analyze, report and improve forecast accuracy both at the detail and aggregate level to improve Customer Service and Inventory levels.

Lead Monthly Consensus and Demand Review Meeting with Country and Regional Management.

Ensure optimal balance between customer service levels and inventory asset utilization through the S&OP process

Coordinate product launches and product changes in the country, including cut-over, phase-in planning for new product introductions or line extensions, and phase-out planning for rationalized SKUs through collaboration with relevant multi-functional teams

Co-facilitate Inventory Provisioning and Obsolescence Review Process with Country Finance as part of the country S&OP process. Analyze and report risks and follow through on risk mitigation plans.

Review PO status at month-end and feedback to FRA

Work with APL on over/ under shipment management

Work with DFS and/or APL on product availability / PO inquiries

Maintain historical data in IBP

Provide support in redressing requirements planning and prioritization, including purchase of redressing packaging materials required, as needed

Oversee Distribution Requirements Planning (DRP) Process (for multi-DC countries)

What you’ll bring to Alcon:

Bachelor’s Degree in Business, Marketing or related discipline

English fluency, written and verbal

Knowledge/Fluency of at least one other language preferred

Minimum of 2 years relevant experience required

Proficiency in MS Office tools (particularly Excel)

Experience using SAP ERP and/or SAP BI preferred

Supply Chain certification (e.g. APICS CPIM, CSCP etc.) preferred

Strong communication & interpersonal skills

Can do attitude; must be able to dive into the details


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