Senior Product Manager

2 weeks ago

Hong Kong, Hong Kong SAR China HSBC Full time

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Private Bank seeks to be the leading international private bank for business owners and their families. It provides clients with wealth, business and family succession solutions in the largest and fastest growing markets around the world. At HSBC Private Bank, we put our clients at the centre of everything we do.

We are currently seeking a high calibre professional to join our team as a Senior Product Manager.

Principal Responsibilities

Functioning as a Delivery Lead, the candidate will be responsible for working collaboratively with GPB & WPB business and delivery partners to take initiatives from initiation through to final implementation. Primary responsibilities include:

Manage the delivery of multiple complex customer experience enhancement initiatives from design through to release Work directly with various stakeholders across multiple geographies, such as Product Owners, Business Analysts, Process Designers, IT, and Digital teams to produce accurate delivery estimates and manage the transition from analysis through to design and delivery Empower teams to collaborate and make effective decisions promoting adaptive planning, evolutionary development, early delivery and continuous improvement Define Agile project working approach and enforce all team members to follow the same methodology Ensure awareness, involvement and support from key stakeholders by building strong project teams and maintaining robust communications on the project status throughout its lifecycle Ensure risks and issues are identified, managed closely and remove project blockers from the team Drive all stakeholders to deliver on time and to the required quality standards Contribute to post implementation reviews to demonstrate success and progress of projects Make key decisions to ensure the successful implementation of all initiatives Develop various project documentation to stakeholders ( Project Plan, Status Report, Implementation checkpoints) Input to Business Case preparation, providing context and data to underpin assumptions Supporting the delivery production line (development, testing and implementation) ensuring digital deliverables meet business requirements and are fit for purpose to release to customers Requirements Bachelor’s/ University degree holder, Master’s degree preferred Deep working knowledge or experience with HSBC GB&M or MSS businesses, or equivalent Investment Banking industry experience Knowledge of Capital Market products (Equities, Funds, SPs, etc..) and related trade flows Strong working knowledge of the Global Private Bank business, with deep understanding of customer interaction models, multi-channel journeys, data driven client engagement and digitally assisted advisory models Strong understanding of Global/ Digital/ Business Transformation and Agile methodologies and best practice techniques

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