DMS Operator

2 weeks ago

Hong Kong, Hong Kong SAR China Iron Mountain Full time

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Overall Responsibilities:

Processing transactions in Trade Port prescribed products accurately and efficiently in accordance with the customer instructions and according to the banks operational instructions to protect both the customers and Bank’s interest.

Pre-process trade transactions according to the laid down procedures and standard of service.

Make effort to continue improving personal product knowledge, to acquire multi-products processing skill.

Make effort to improve personal productivity and output level. To achieve established standard.

Understand the risks associated with Products Processing and ensure that they are minimized.

Understand the Banks operational risk standard underlying operating process and follow them carefully.

Where necessary to maintain good customer relationship by responding promptly, accurately and courteously to enquiries, or request for advice relative to new or outstanding transactions.

Strictly comply with: 

Bank policies and procedures

Operational procedures / guidelines

Anti-Money Laundering and Sanctions procedures, in particular, report any suspicious activity as per current guidelines

Category: Operations Group

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