Assistant Engineer, Broadband and Data Network Service Management Center
3 weeks ago
Your Role
Supervise and support Center Operations for Broadband and Data Services Take lead and manage network expansion, migration and network improvement projects Establish operation procedures for network and work practice improvement Support new service rollout and maintain operation acceptance Carry out regular network review and identify improvement areas Attend shift or 7 x 24 hours emergency support outside normal working hours if necessaryTo Succeed in the Role
Degree in Information Technology, Computer Science, Communication Engineering or related disciplines with minimum 4 years’ relevant experience in IT or Telecommunication industry or Diploma with 5 years’ relevant experience Experience in Center Operations, Fault management and Customer handling skills Technical and practical knowledge in IP Networking, e.g. switch, router, firewall, Cloud, or SD-WAN, etc Knowledge of Operational Process Management (e.g. ITIL framework) is an advantage. Good communication and interperso-
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