Customer Service Manager, Macau Branch

Business FunctionDBS Bank is a leading financial institution in Asia, offering a wide range of products and services to help customers achieve their financial goals. As a key member of our Consumer Banking Group, you will play a critical role in delivering exceptional customer experiences and driving business growth.Responsibilities• Oversee the day-to-day...

About Dah Sing Group The Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China. Our currency is caring, teamwork and progressiveness. We accept that everyone is unique and different in talent,...

Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our...

About Dah Sing Group The Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China. Our currency is caring, teamwork and progressiveness. We accept that everyone is unique and different in talent,...

Responsibilities Assist the Branch Manager in overseeing the business and operations related activities of the branch Plan, direct, coordinate and control the operations of the branch and ensure all daily transactions and relevant controls are conducted accurately and properly according to the Bank’s standard procedures Keep record of all related...

Responsibilities Act as the first contact point of customers in a warm and caring manner to ensure their journey with BEA is highly satisfactory Understand customers' needs and direct them to the right area of the branch to ensure their needs are fulfilled during their visits Evaluate customer preferences and identify opportunities to enhance customer...

About Dah Sing Financial GroupThe Dah Sing Financial Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China.We value a culture that fosters growth, teamwork and progressiveness. We recognize that everyone...

About Dah Sing GroupWe are a leading financial services group in Hong Kong, offering a range of services through our extensive network of branches in Hong Kong, Macau, and Mainland China. Our culture is built on caring, teamwork, and progressiveness, and we strive to create a sense of pride and belonging among our employees.Job SummaryWe are seeking a highly...

We are seeking an experienced Macau Financial Services Strategist to join our team in the Bank of China (Hong Kong) Limited. This role will be based at our Macau Office.Job DescriptionThe successful candidate will develop effective financial strategies and marketing propositions for Macau, focusing on card acquisition and spending to achieve business goals....

Job Highlights 3 years supervisory level exp. in retail banking Good interpersonal and communication skills Support Branch Manager on branch operation   Job Description   Key Responsibilities Ensure smooth branch operations and achieve satisfactory audit rating by meeting all requirements of control and service standards. Maintain a high quality counter...

Job OpportunityHang Seng Bank Limited is committed to delivering exceptional service to our customers. We are seeking a high-calibre professional to join our team as a Branch Service Manager, responsible for providing quality customer service to our retail customers in our branch network. Key ResponsibilitiesProvide excellent customer service and proactively...

Responsibilities Ensure that the branch's daily operations and financial activities are in compliance with the Bank's policies and procedures Safeguard customer information and the Bank's properties Assist customers and branch personnel in complaint cases Motivate and monitor customer referrals and referral quotas achieved by tellers Provide customer...

About Dah Sing Group The Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China. Our currency is caring, teamwork and progressiveness. We accept that everyone is unique and different in talent,...

About Dah Sing Financial GroupOverviewThe Dah Sing Financial Group is a leading financial services organization in Hong Kong, offering banking, insurance, and related services through its extensive network of over 70 branches in Hong Kong, Macau, and Mainland China.Job DescriptionThis role involves providing proactive service to walk-in customers, conducting...

Responsibilities Implement business plans to achieve preset sales targets and objectives Generate new business for the branch Manage branch resources, particularly with regard to the provision of quality customer service Ensure branch operations are in compliance with the Bank's policies, procedures, and regulatory guidelines Requirements University...

Unlock Your Potential with HSBCHSBC is seeking a highly skilled and experienced professional to join our team as a Branch Manager. As a key member of our Wealth and Personal Banking team, you will play a central role in driving business growth and delivering exceptional customer experiences.Key Responsibilities:Lead and manage a branch team to achieve...

Company OverviewHang Seng Bank is committed to service excellence, where our people are our most important asset. We aim to provide best-in-class products and services to our customers.Salary and BenefitsWe offer an attractive basic salary with a monthly counter service allowance, healthcare insurance coverage for you and your family, retirement benefit...

A Career with Hang Seng BankHang Seng is committed to delivering exceptional service excellence. Our people are our most valuable asset, playing a vital role in enhancing our performance for customers and providing best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development...

About Dah Sing Financial GroupThe Dah Sing Financial Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China.Our company culture is built on caring, teamwork and progressiveness. We believe that everyone is...

Responsibilities Responsible for assisting the implementation of customer experience initiatives and programs for the branch network to cultivate, promote and enhance the bank’s service-oriented culture and customer interface on an ongoing basis Assist the team to develop and execute customer experience initiatives and programs to drive continuous...