Assistant Vice President, Group Distribution Strategy

7 months ago

Hong Kong, Hong Kong SAR China FWD Life Insurance Corporation Full time

About FWD Group

FWD Group is a pan-Asian life insurance business with more than 13 million customers across 10 markets, including some of the fastest-growing insurance markets in the world. The company was established in 2013 and is focused on changing the way people feel about insurance. FWD’s customer-led and digitally enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience.

For more information, please visit

CONTEXT

Manage all governance-related requirements under GCDPO

Evaluate the effectiveness of distribution financial (of the acquired channel/ portfolio and deep dive analysis to provide insights on channel / proposition performance and emerging risks etc. for timely intervention for improvement

Provide support across the Group to grow profitably whilst optimising value, activation and productivity.

PURPOSE

Be an effective support to the entire Group and contributor to the strategy and review of new business development metrics and manage co-ordination with internal and external stakeholders to achieve company’s financial goals.

Support GCDSGO in ensuring appropriate distribution governance is in place.

Provide leadership, guidance and coaching to BUs and Group teams and improve sales quality and effectiveness.

KEY ACCOUNTABILITIES

Performance management support to GCDPO

Be the main contact point for various GO functions including Product, Finance and Actuarial for all governance related matters.

Oversee the financial management functions, regular deep dive insights to GEC/GCDPO on areas for improvement related to Persistency, Expenses and Claims, as well as sales effectiveness and quality management.

Leading performance benchmark improvement covering financials metrics and resolving challenges through multi-functional co-ordination.

Undertaking any other relevant analysis, as requested/required to support/drive senior management decision making.

Engage and provide guidance to BUs to enhance appropriate financial controls are in place including strong focus expansion investment optimization (effectiveness of inorganic programs, driving organic growth etc).

Lead the discussions around financial matters to unravel additional insights to gain deeper understanding of our business and remedial actions to address pain points.

Provide periodic executive management and board updates, analyses, and/or data visualisation that answer the problem within designated markets.

Stay abreast of relevant financial and corporate governance developments including areas effectiveness of compensation structure in driving desired proposition mix; and update GCDPO for timely intervention.

Governance

Manage and facilitate all governance related approvals across the Group

Provide direction and guidance to business units in collaboration with channel chiefs to improve overall channel design and risk score performance.

QUALIFICATIONS / EXPERIENCE

Professional qualification in Actuarial Science or related discipline

Considerable experience (15 years) working in and/or for a listed company (preferably in Hong Kong or Singapore) – knowledgeable in driving financial calendar communication needs

Demonstrable evidence of developing and delivering plans, both internal and external, which build profile and influence

Significant experience of leading BU distribution teams, channel management of business functions of similar size and complexity, preferably in multiple Asian countries in a fast-moving environment, with constructive working relationships relevant stakeholders. 

KNOWLEDGE & TECHNICAL SKILLS

Strong relationship management skills including working well with peers, juniors, customers and senior management

Strategic orientation with keen customer focus

Excellent quantitative skills and familiarity with insurance digitisation products and processes

Demonstrated capabilities in dealing with different people from different cultures

Good knowledge of Insurance business and insurance market in Asia

Knowledge of business plans and operating models. Strong financial services market knowledge, with particular emphasis on financial management, sales, distribution management and proposition design.

Wide knowledge of industry issues including economic and regulatory influences.

Strong analytical capabilities and aptitude to distil and interpret key facts and actions required

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