IT Business Analyst

2 weeks ago


Hong Kong, Hong Kong SAR China Company 28 - Manulife (International) Limited Full time

Description

The Opportunity

The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering IT Business Analyst (Temporary) with the resources to solve critical problems for the future of our business, which is why we need you. 

What motivates you?

You obsess about customers, listen, engage and act for their benefit  You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes  You thrive in teams, and enjoy getting things done together You take ownership and build solutions, focusing on what matters  You do what is right, work with integrity and speak up You share your humanity, helping us build a diverse and inclusive work environment for everyone 

We are looking for someone with:  

Degree holder in information systems, business administration or related discipline. At least 5 years of experiences in business analysis. Experience in Mandatory Provident Funds operations or relevant application development would be an advantage Well organized and high attention to details Good analytical and creative problem solving skills Self-initiated and disciplined to project schedule Able to present confidently and effectively to groups of audience Strong PC skills including MS Word, Excel and PowerPoint 

On the job you will:  

Take responsibility and support business leads for the collection, analysis, validation, and documentation of business users’ or stakeholder’s business needs and requirements. Work closely with delivery stakeholders to deliver system solutions that cover solution design, system implementation and Quality Assurance. Accountable for effective change management within projects that is ensuring change to business requirements are effectively managed to ensure minimal impact to projects. Provide operational support on user enquiry, analysis services and production problem diagnostic. Assist business leads in defining short and long term needs to determine business priorities and advise on options. Resolve conflicts and remove barriers within and across teams. Strong communicator who can negotiate effectively with business to clarify needs vs. wants/likes in order to balance business direction/requirements with cost of development and risk Has a natural ability to breakdown, decompose and describe business needs into Stories supporting an iterative and incremental delivery model Able to communicate effectively verbally and in written form to interact professionally with diverse stakeholders. Successfully engage in multiple initiatives simultaneously.

 Our commitment to you

Our mission; to be a part of making Decisions Easier and Lives Better A leadership team dedicated to your growth and success  A bold ambition and set of goals to be a leader in driving transformation in our industry  Our best. Every day. 

Learn more about opportunities with us at www.manulife.com/en/careers/why-join-us.html

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer


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