Sr Expert Technical Project Management

4 weeks ago

Hong Kong, Hong Kong SAR China SoftwareONE Full time
Why SoftwareOne?

Hear firsthand from SoftwareOne APAC leaders as they unveil our exciting business and growth plan, spill the beans on our hiring initiatives, and reveal why joining SoftwareOne is an innovator. Join us now and be part of our incredible journey.


The role

The Project Manager (PM) at SoftwareOne is tasked with leading professional services engagements, ensuring that projects adhere to scope, timeline, breakthroughs, budget, and quality expectations. This is achieved through meticulous planning, controlling, and handling of projects in alignment with the SoftwareOne Project Delivery Framework (pmONE) and the agreed delivery methodology, as well as any other processes, procedures, and guidelines established by the customer region.

They will collaborates with Account Managers and Technical Services Presales to understand project requirements. They lead and support the project team, which may include Solution Architects and Technical Consultants. Additionally, the PM is providing leading efforts from corporate, customer, and third-party vendors to plan and implement SoftwareOne solutions.

By integrating all aspects of project management and maintaining clear communication with all team members, the PM ensures successful project delivery.

Responsible for planning, organizing, managing, controlling, and communicating on all aspects of a project within the time, cost and quality thresholds set  Facilitates the development of project artefacts and/or any other documentation in collaboration with the project team  Facilitates the identification of project resource requirements and works with Project Resource Scheduler to define and construct project teams  Facilitates regular core team meetings to review risks, issues and monitors project health and progress  Creation of regular Project Status Reports and distributes them accordingly  Manages and controls costs to drive financially healthy projects  Responsible for managing large sized projects (as described in the Project Profile Matrix) supporting the Delivery Lead in customer engagements for SoftwareOne Identifies and develops new opportunities within current project supporting early qualification and opportunity assessment  Provides training to team members and assists them with their professional development  Achieves operational objectives by contributing information and preparing and completing action plans, implementing productivity, quality, and customer-service standards  Responsible for leading and supporting the project team as required on all live projects  Guarantees performance of the teams, and ensure that guidelines client's and organization's frameworks are met  Responsible for directly managing multiple projects within a Service Practice  Manages Senior-level client delivery relationships and resolves conflicts  Manages knowledge sharing within the SoftwareOne PMO community  Ensures team members support knowledge sharing and reuse requirements of project  Works with Delivery Leads in project risk management and delivery of projects  Works with Solution Sales on presales activities and getting the scope finalized as required/requested  Participates in upselling and presales activities where the appropriate opportunities present themselves  Supports project reporting activities. Completes all processes as part of project delivery in supporting systems such as PSA as required. Provides support, advice and guidance to other Project Managers or Project Team members 
What we need to see from you

Excellent client-facing and internal communication skills  Excellent written and verbal communication skills  Strong leadership skills, including positively influence others to achieve results that are in the best interest of the organization  Strong problem-solving skills  Strong conflict resolution skills, including the abilities to negotiate and influence others  Excellent presentation skills  Strong organizational skills including attention to detail and multi-tasking skills  Structured, organized, disciplined and methodical  Highly motivated and results oriented  Strong decision-making skills  Ability to recognize and challenge on quality performance  Excellent project planning and execution Excellent business acumen  Well define cost-benefit analysis  Advanced level in strategic thinking and strategic planning  Advanced level in mentoring and coaching  Excellent perform management and KPI/goal setting  Excellent change management skills  Strong skills in process improvement and continuous improvement

Technical skills: 

Strong knowledge in implementing complex IT solutions  Experienced in working in a consulting environment  Experienced in selling solutions to business decision-makers by reinforcing the value of the SoftwareOne Services to the customer’s overall business pain and/or strategic opportunities  Experienced in determining strategies to bring the organization forward, setting goals, creating and implementing action plans, evaluating processes  Experienced in developing new and unique ways to improve operations of the organization and creating new opportunities  Have used a Microsoft Project, PSA (Microsoft Tool), ServiceNow or any CRM tools. as a part of project delivery  Advanced level in project management and organizational change

Relevant Experience: 

5+ years in a Project Management role and/or holding a PMP/Prince 2 Practitioner/ Agile PM/ SCRUM or relevant certification (preferred)  Good understanding of Cloud (Azure, M365, AWS), security or AI/Data related project results Customer Success Manager experience is preferred 
Job Function

Software & Cloud
Accommodations

SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at.

Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision-making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR. 

At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program.

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