Information Technology Officer II

6 months ago


Hong Kong, Hong Kong SAR China City University of Hong Kong Full time
Duties Carry out the customization, program development, documentation, maintenance, monitoring, and troubleshooting of different systems, such as the shared integrated library system and discovery services, as well as the University’s current research information system and portal; Support the access management of the Library’s electronic resources and online services; liaise with content providers to diagnose technical issues related to content access and offer technical advice and troubleshooting assistance to both internal users and end users as needed; Maintain the Library’s web pages and participate in website management, design, revamp, and development; Contribute to the Library's different IT and digital initiatives as well as developments of applications to support teaching, learning, and research of the University; Work with internal Library Sections and analyze their requirements to propose, design, develop and implement effective IT solutions; Communicate with internal and external service providers to clarify user requirements and troubleshoot issues arising; and Perform any other duties as assigned.

The appointee may be required to work irregular hours occasionally.

Requirements

A Bachelor’s degree in Computer Science/Information Technology or related disciplines; Relevant and solid post-qualification experience in practicing the software development life cycle, including requirement analysis, design, program development and testing, and implementation; Demonstrated experience in web-based development and software integration, for instance using REST APIs, and JSON or XML for data interoperability; Working knowledge of programming language, web application technologies, and database query skills such as Java, JavaScript, AJAX, PHP, JSP, Perl, ASP.NET, Python, CSS, HTML5/XLST/XML; Sound knowledge of current trends and developments in information technology, computer network and protocols, and information security; Good communication and interpersonal skills; Good command of written and spoken English and Chinese; and Ability to attend to details, and work independently as well as cooperatively and collegially with colleagues are required. Experience in integrated library system (ILS) and/or current research information system (CRIS) is a plus.

Shortlisted candidates will be invited for a written test.

Salary and Conditions of Service

Remuneration package will be highly competitive, commensurate with qualifications and experience. Appointment will be made on a fixed-term contract; fringe benefits include gratuity, leave, medical and dental schemes.



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