Technical Consultant

6 months ago

Hong Kong, Hong Kong SAR China TD SYNNEX Full time
Job Purpose:  

Working with the Tech Data Sales Team, the Presales Consultant is responsible for providing presales technical support to the Sales team and presenting tailored demonstrations or qualification discussions to customers and/or prospects. The Presales Consultant also assists the Sales Team with qualifying opportunities – in or out and helping expand existing opportunities through solid questioning. The Presales Consultant will be responsible on conducting Technical Proof of Concept, Demonstration & Presentation on the supported products & solution.

Responsibilities:
  • Assist Account/Product Managers with qualification of opportunities by providing presales technical support
  • Provides pre-sales technical support and deliver deep dive product demonstrations to customers and business partners.
  • Delivers training to partners on products solution.
  • Contribute to and refine technical RFP/RFI responses
  • Customer demonstrations and presentations
  • Coordinating and managing technical validation events (POC)
  • Coordinating and managing POC assets
  • Participating in conferences, shows, exhibitions when appropriate and requested
  • Recommend and influence market content.
  • Performs other related duties as assigned.

Knowledge, Skills and Experience
  • Requires an in-depth knowledge of vendor products and general networking technologies including TCP/IP, DNS (UNIX) Admin, and experience with switches, routers, and firewalls in Intranet/Internet environments.
  • Good Network & Security knowledge
  • Strong interpersonal and presentation skills, with ability to articulate complex technology simply.
  • Ability to troubleshoot and solve technical problems.
  • Self-motivated and flexible.
  • Ability to effectively multi-task and be able to handle a high volume of requests, specifically unplanned/unscheduled requests.
  • Able to execute instructions and to request clarification when needed.
  • Able to exhibit ability to be sensitive to the needs, concerns, and feeling of others.
  • Able to interact effectively with all levels of management.

售前技术顾问 – IT基础建设团队

职责：

  • 协助客户经理和产品经理提供售前技术支援及制作物料清单
  • 提供售前技术支援并向客户和业务合作伙伴提供更深入的产品演示
  • 为合作伙伴提供产品解决方案培训
  • 向客户演示和演讲产品
  • 协调和管理产品测试 (POC)
  • 参与会议、展览
  • 执行其他相关职责

技能和经验：

  • IT基础建设团队技术顾问需要良好的 IT 基础架构知识和对供应商产品（如 HPE、Lenovo、Veeam）和通用网络技术（包括存储区域网络、备份和恢复、虚拟化、基础架构相关和云计算）的深入了解
  • 具备相关证书，包括但不限于：VCME、HPE ASE、Pure Storage Certifications
  • 具备良好广东话及英语会话能力优先考虑
  • 具备英语电邮沟通经验
  • 曾于跨国企业工作为佳
  • 良好的社交和表达能力，能够简单地表达复杂的技术
  • 诊断和解决技术问题的能力，能自我激励及灵活工作
  • 能够有效地执行多于一项任务并能够处理大量请求
  • 能够了解他人需求，及与各级管理人员互动

What’s In It For You?

  • Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
  • Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
  • Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
  • Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
  • Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
  • Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

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