Senior Captain

Career Opportunities: Senior Captain - Banquet Operations (170953)

Requisition ID

170953

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Hong Kong SAR

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Kerry Hotel, Hong Kong

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Food & Beverage

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PermanentRenowned for its distinctive Asian hospitality, the luxury hotel group operates five Shangri-La properties in Hong Kong, where the company is also headquartered, including Kowloon Shangri-La, Island Shangri-La, Kerry Hotel Hong Kong, JEN Hong Kong by Shangri-La, and The Aberdeen Marina Club, offering guests an array of options across the different brands to suit every guest's needs.As an employer with industry leading levels of colleague engagement, our people are our priority. Our success is only made possible through the efforts and abilities of over 42,000 colleagues worldwide. In accordance with this belief, the focused investment we make in the learning and development of our colleagues is unparalleled in the global hospitality industry.We are looking for a Senior Captain - Banquet Operations based at Kerry Hotel Hong KongAs a Senior Captain, we rely on you to:Provide quality service to guestsEnsure smooth operations of the work section appointed and strive for customer delightsEnsure that service / items are prepared according to the standardsCheck cleanliness of the section prior to and after serviceObtain customer feedback during operation to ensure guest satisfactionAssist the manager in the day to day operationsWe are looking for someone who has:Minimum of 4 years relevant working experience, with 3 years experience in a supervisory roleStrong communications and interpersonal skillsGuest oriented and a good team playerOutgoing and friendly with great attention to detailAll information provided by applicants will be treated in strict confidence and used only for recruitment purposes.

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