Assistant Manager, Venue Operations, HKPM

4 weeks ago

Central And Western District, Hong Kong SAR China West Kowloon Cultural District Authority Full time
Assistant Manager, Venue Operations, HKPMApply locations Hong Kong time type Full time posted on Posted 19 Days Ago job requisition id R5616

The Hong Kong Palace Museum (HKPM) is a dedicated museum that showcases the exquisite artefacts from Palace Museum’s collections and collaborates with other museums in research, exhibitions, education and public programmes. The museum comprises 7,800 square metres of gallery space for standing and special exhibitions on Palace Museum’s collections of paintings, calligraphy, antiquities and historical objects, as well as thematic displays on world cultures and civilisations.

You will be responsible for:

Supporting supervisor in developing and implementing the venue operations strategy, communicating with relevant parties in ensuring the event owner requests are met.

Supervising a team of frontline staff, working with museum professionals, counterparts and external business partners to provide a world-class venue operation at all times.

Working as a manager-in-charge to oversee the overall operations of the museum, resolving any emergency incidents or situations following a set of protocols.

Co-ordinating with facilities services teams, internal departments, vendors, consultants, contractors, statutory departments and all relevant parties for service or project implementation.

Conducting regular site inspections to monitor the progress of works and provide recommendations for improvement.

Implementing designated strategic plans and co-ordinating action schedules for provision of creative museum operation services.

Assisting in monitoring the budget spending according to plan.

Assisting in preparing operational procedures and guidelines.

Working with procurement team to issue tenders according to the procurement policy.

Supporting supervisor in training, supervising and motivating the team to be ready at all times.

Performing other duties as assigned by supervisor when deemed necessary.

You should:

Possess a recognised university degree in property management, facilities management, building services, building surveying disciplines, or equivalent.

Have around 5 years of relevant experience in property/facilities management or other relevant industry, with 2 years at supervisory level.

Possess proven front-of-house or customer-facing operations experience, preferably in sizable venues.

Be flexible, adaptive to change, creative and presentable.

Possess a positive and can-do attitude with good problem-solving skills, good analytical ability, be able to multi-task and work under high pressure.

Be able to communicate effectively across teams and the organization, lead and influence cross-functional departments.

Be required to work on evenings, weekends and public holidays, according to the duty roster assigned as shift duty is required.

Proficient in MS Office.

Possess strong interpersonal, verbal and written communication skills in both English and Chinese; knowledge of Putonghua is an advantage.

For interested parties, please submit your application with a detailed CV on or before 30-12-2024. Applicants are encouraged to submit their applications as soon as possible. The review of applications will continue until the post is filled.

Data collected will only be used for job application processing. Your data may be accessed by our appointed recruitment consultants who have agreed to keep the confidentiality of all personal data in not less than the standards applicable to us. Applicants not being invited for an interview within 4 weeks from the submission date may assume their applications unsuccessful.

All related information will be kept for up to 24 months and all personal data will be destroyed afterwards.

For more information, please visit

http://www.westkowloon.hk

or contact:

Fiona Yung / +852 22002549

#J-18808-Ljbffr

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