Avp, teleservice team lead

**About the Role**The OCBC AVP - Customer Care Team Lead plays a critical role in shaping the bank's customer experience strategy. This position requires a strong understanding of customer needs and preferences, as well as the ability to develop and implement effective solutions.Main ResponsibilitiesDesign and implement comprehensive customer experience...

Key QualificationsBachelor's Degree or above.HKSI Type 1 RA (preferably with relevant banking and credit card experience).At least 8 years of supervisory and team management experience in a contact centre environment, preferably in banking and credit card sectors.Excellent communication and writing skills in English, Cantonese, and Putonghua.Knowledge of...

AVP of General Insurance OperationsPineSearch Consulting seeks an accomplished AVP to oversee general insurance operations for corporate clients.Main Responsibilities:Develop and implement strategies to enhance operational efficiency.Lead market research initiatives to identify new business opportunities.Build and maintain strong relationships with insurers...

AVP, BD Manager, General Insurance (Corporate)Our client is an international financial institution. They are now looking for an AVP to join their general insurance team for corporate clients. Key Responsibilities: Research and pursue new markets and business opportunities; contribute to business planning and development Maintain existing business and...

Business Management AVP, Asian Private Equity GroupRegional Business Management & SupportProject Lead to Drive Expansion & Vendor MgmtRewarding Private Equity CareerOur ClientAppointed by one of the fastest growing Asian Based Private Equity groups with investment specialization in TMT, industrial, consumer, and financial sectors and over USD 2 billion...

The role of AVP Advisory, Financial Crime Compliance at OCBC involves serving as a Subject Matter Expert on Anti-Money Laundering (AML) and Counter Financing of Terrorism (CFT). This position provides advisory support to stakeholders and assists in reviewing procedures to ensure compliance with regulatory requirements.Assisting the Team Head in managing...

Job Title: AVP/Sr Associate, COO - Business Management & Customer Experience, IBG (240000 F1)Business Function Corporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans, and...

AVP/Senior Associate, Specialist, Data Management & Governance As the leading bank in Asia, Group Strategy, Transformation, Analytics and Research (GSTAR) supports our management on the implementation of the Group's agenda. Data Management & Governance, organised under GSTAR, is the implementation of enabling infrastructures, policies, practices and...

VP/ AVP - Digital Technology Leader (BH-2315)Location: Hong Kong, Hong Kong Sector: ITSalary: 900,000.00 HKD to 1,400,000.00 HKD per annum About the company Our Client is a fast-growing conglomerate company with a well-established presence of more than 30 years and over 10 million in revenue. With a rapid expansion plan, they are ready to invest more in...

Job Title:VP/AVP, Customer Acquisition & Proposition, Treasures (WD72701)Business Function:As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits,...

Business Management AVP, Asian Private Equity GroupRegional Business Management & SupportProject Lead to Drive Expansion & Vendor MgmtRewarding Private Equity Career Our Client Appointed by one of the fastest growing Asian Based Private Equity group with investment specialization in TMT, industrial, consumer and financial sectors and over USD 2billion...

Learning & Development AVP/VP, Global Bank Learning & Development & Regional HR Project Global Banking platform & Snr Mgmt Exposure Excellent Job Security and Good Working Hours Our Client Appointed by Global Bank with over 1000 employees in the Asia Pacific region and hiring over 200 investment professionals in the North Asia Branch to search for seasoned...

A reputable, Foreign Corporate Bank Branch in Hong Kong is currently looking for a new AVP or VP to join their Risk Management department, specifically within their Enterprise Risk sub-team. As a member of the team, you'll drive the development and enhancement of our bank-wide risk governance frameworks.Job Responsibilities:Lead the development and...

To lead and monitor the performance of the Customer Care Team to respond and handle customer voice including complaints, opinions, feedback, and enquiries received from various channels.Main Responsibilities:Develop and implement comprehensive customer experience strategies such as CSAT to promote the bank's vision and value.Direct, conduct, and review...

To lead and monitor the performance of the Customer Care Team to respond and handle customer voice including complaints, opinions, feedback, and enquiries received from various channels. Main Responsibilities: Develop and implement comprehensive customer experience strategies such as CSAT to promote the bank's vision and value. Direct, conduct, and review...

Manager / AVP, Wholesale Banking Audit (experienced in credit audit)Assist Ho D and Audit Lead in the delivery of their roles and responsibilities, and to manage the assigned audits to ensure that individual audits are delivered on time, on budget, to the required standards and to provide value to the Bank. Main Responsibilities: Participate in the...

Job Description - VP/ AVP, Treasures Investment Counsellor (WD73331)Business FunctionAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments,...

Life Insurance Case Manager/AVP, Global Private BankLife Insurance Case Management for HNW clientsOur ClientRepresenting one of the most respectable & sustainable European Private Banks in search of an In-house Life Insurance Case Management and Client Service Manager.Job DutiesAccountable for managing life insurance case management for UHNW Private Clients...

Job Description - VP/AVP, Business Audit – Legal, Compliance & Secretariat (240000 HH)Business Function Group Audit helps the Board and Executive Management meet the strategic and operational objectives of the DBS Group. We conduct independent checks to ensure that the Group's risk and control processes are adequate and effective. All our team members are...

Job Description - AVP /Senior Associate, Specialist, Know Your Customer, Consumer Banking (WD72454)Business FunctionAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services,...