Call center manager

4 weeks ago


Hong Kong, Hong Kong SAR China Perfect Medical Group Full time

Be among the first 25 applicants Responsibilities: Manage the daily running of the call center Set, Monitor & Review the performance of staff, identify training needs and organize appropriate training sessions Monitor team performance to ensure all call activities comply with Company rules and regulatory requirements and achieve KPIRequirements:6 years of related experience in Call Center with at least 1 year supervisory experience Experienced in Call Center management/ Beauty industry will be an advantage Customer-oriented with good communication skills Result-oriented with strong commitment towards team KPI achievement Immediate available is highly preferred Candidate with less experience will be considered as Assistant Manager Seniority Level: Mid-Senior level Employment Type: Full-time Job Function: Business Development, Management, and Customer Service Industries: Wellness and Fitness Services, Personal Care Product Manufacturing, and Retail#J-18808-Ljbffr



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