Guest Relations Officer

Found in: beBee S HK - 3 weeks ago

Sai Kung, Hong Kong SAR China E. Lite Property Management Limited Full time

Job Highlights: 

  • The Pier Hotel in Sai Kung
  • $5,000 New Star Bonus, Public Holiday, 6 Day-Off
  • $1,200 Transportation Allowance
  • Birthday Leave,Double Pay, Mobile & Meal Allowance

Job Responsibility:

  • Handle day-to-day front desk duties such as general enquiry (phone / email), registration, check in / check out, reservation, cashier, etc.;
  • Handle enquiry and complaint;
  • Maintain good relationship with in-house guests, booking handlers and contractors etc.;
  • Cooperate with the housekeeping team for the rooms related issue including rooms status, defect rooms and maintenance orders;
  • Ad hoc duties as assigned by the superior

Job Requirements:

  • Diploma in Hospitality Management or related disciplines;
  • 1 years relevant working experience;
  • Customer-oriented with good communication and interpersonal skills;
  • Able to work independently and a good team player;
  • Good command of both written and spoken in English, Cantonese and Mandarin;
  • Good PC skills (e.g. MS Word, Excel, etc.);
  • Shift Duty or Fixed overnight duty (negotiable);
  • Fresh graduate will be consider;
  • More experience will be consider as senior officer 

For enquiries, please contact [在 HKSlash 上申請] (Mr.Wong) or send the resume to [在 HKSlash 上申請]

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