Customer Services Officer

Found in: beBee S HK - 2 weeks ago

Yau Tsim Mong, Hong Kong SAR China PFH Fintech Limited Full time

Responsibilities:

  • Provide service support to customer enquiries/instructions, aftersales support to credit card products.
  • Handle customer enquiries from incoming call, outbound call and email on credit card products.
  • Follow up customer's complaint.
  • Perform other ad hoc duties as assigned.

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  • F.5 or Diploma above.
  • 1 years of customer services experience, preferably in banking, call centre, or credit card business.
  • Detail-minded and customer-oriented.
  • Proficient in spoken English, Chinese, and Mandarin.
  • Excellent interpersonal and communication skills.
  • Short notice is preferred. 

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