Passenger Services Officer

Found in: beBee S HK - 2 weeks ago

Islands, Hong Kong SAR China Hong Kong Airport Services Limited Full time

Responsibilities
 

  • To provide passenger reception and check-in services to our passengers
  • To provide check-in service at Terminal, Hong Kong or Kowloon Airport Express Station, and Skypier
  • To answer passenger enquiries at Airlines Service Desk
  • To provide gate arrival and departure services
  • Perform queue management at check-in counter, boarding gate and transfer desk
  • To assist passenger at Self Check-in Kiosk and Self Bag Drop Counter

Requirements

  • HKCEE / HKDSE or equivalent
  • Good command of both written & spoken English and Chinese, including Mandarin
  • With good communication skills and customer-oriented
  • Candidate with more experience in passenger service will be considered as Service Leader 

Information provided by applicants will be used for recruitment-related purposes only and will be handled in strictly confidential. Applicants not being invited for an interview within 4 weeks may be considered their applications unsuccessful. All information regarding unsuccessful applicants will be deleted from our files within 6 months. 

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