Solution Consultant

Directs and coordinates Pre-Sales, Post-Sales, Consulting & Technical Support services activities and provide expertise to customers together with the partners and Autodesk by performing technical discussions, solution demonstrations, deployment and installation, mentoring, implementation, maintenance etc. to position and adoption of AutoCAD IST applications and portfolio. Organize and conduct enablement activities such as solution and workflow presentations, trainings/mentoring, workshops, webinars, seminars covering Autodesk/ Datech solutions and products for resellers and their customers.

• Analyze customer enquiries and map/develop solutions for AutoCAD IST.
• Organize and deliver training courses and mentoring sessions for AutoCAD IST and related solutions.
• Deliver product presentations to customers (in-house, fairs etcâ¦) and tradeshows, webinars etc.
• Deliver online training courses (internet) for sales partners and their customers.
• Provide project support for customer projects (billable).
• Support Datech staff with Autodesk product related topics.
• Create, document and publish hard and software benchmarks in the Autodesk environment.
• Write product-specific articles for in-house and external professional media (e.g. Datech Portal).
• Active participation in marketing initiatives conducted by Datech Business Unit for technical, application purposes.
• Be an Industry/subject matter expert on allocated product group.

• Knowledge and/or experience of AutoCAD and other competitor solutions.
• Demonstrated track record of customer-centric service, either technical pre-sales or consultancy, and team-first approach.
• Experience in setting up and moderating customer meetings focused on the technical discovery and communicating the outcome to internal stakeholders.
• Experience using AutoCAD, and other Autodesk solutions in productions and/or other solution selling roles .
• A Bachelorâs degree in computer science, math, or a related field/equivalent applicable experience
• Knowledgeable on principles, practices and techniques of project management.
• Proven strong negotiation skills and persuasion to align resellers and end-users towards Autodesk strategy and collaborative solutions.
• Proven persistence and resilience in a technical high growth software industry.
• Team player with a strong customer orientation.
• Good knowledge of English and any other local regional language would be beneficial.
• Excellent communication and presentation skills.
• Must be willing to travel as required within Malaysia and APAC.
• Has technical degree or equivalent qualification for the relevant industry and product area.

Donât meet every single requirement? Apply anyway.

At TD SYNNEX, weâre proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If youâre excited about working for our company and believe youâre a good fit for this role, we encourage you to apply. You may be exactly the person weâre looking for